Privacy policy
This Policy explains what personal data Xenyyo Inc. ("Xenyyo", "we"), 24529 2nd St, Hayward, CA 94541, United States, collects through Studios by Xenyyo, how we use it, and what rights you have.
On this page 12 sections
1. Who this applies to
We handle data about three kinds of people:
- Interested studios: people who leave their details on the studios.xenyyo.com waitlist.
- Studio customers: owners and managers of a site created with the Service.
- Students: people who sign up for a class on a studio's site. We process their data on behalf of the studio, which is responsible for it; we act as the studio's processor.
2. What we collect
| Who | Data | How |
|---|---|---|
| Interested studios | Name, studio name, city, Instagram, email, what you teach | Waitlist form |
| Studio customers | Name, email, phone, studio details (address, logo, photos, policies), login credentials | When you create and manage your account |
| Students | Name, email, phone, class and sign-up details, payment status, consent to receive updates | Sign-up form on the studio's site |
| Everyone | IP address, browser, pages visited, technical errors | Automatically when you use the site |
We never receive or store card numbers: payments are processed directly by Stripe.
3. How we use it
- To deliver and run the Service: build your site, record sign-ups, send confirmations and reminders.
- To contact interested studios about the Service.
- To keep the Service secure, detect fraud and errors, and improve the product.
- To meet legal and tax obligations.
We do not sell personal data or use it for third-party advertising. Student data is used only for the class they signed up for and for whatever the studio asked their consent for.
5. Where it is stored
Data is stored on servers in the United States. If you are outside the United States, by using the Service you agree to that transfer, which we protect with contracts with each provider and technical security measures.
6. How long we keep it
- Waitlist: up to 24 months after our last contact.
- Studio customers: while you have an account and up to 12 months after closing it, unless tax law requires longer.
- Students: while the studio uses the Service. When it ends, we hand the data to the studio in an export file and delete it from our systems within 90 days.
- Technical logs: up to 12 months.
7. Security
We use encryption in transit and at rest, account-based access control and daily backups. No system is perfect; if an incident affects your data, we will notify you.
8. Your rights
You can ask us to access, correct or delete your data, object to a use, or withdraw consent by writing to privacy@xenyyo.com. We respond within 20 business days. If you are a student of a studio, you can contact the studio or us; either way we will handle the request together with the studio. California residents have the rights described in the California Consumer Privacy Act; we honor them for everyone.
10. Children
The Service is intended for adults. If a studio offers classes to minors, the studio is responsible for obtaining a parent's or guardian's consent before signing them up.
11. Changes
We will post any changes with a new date. For material changes, we will email studio customers.
12. Contact
privacy@xenyyo.com · Xenyyo Inc., 24529 2nd St, Hayward, CA 94541, United States